Terms & Conditions

Welcome to Glameze!
By accessing or using our website www.glameze.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree to these terms, kindly refrain from using our website.

🛍️ General

  • Glameze operates this website to offer products and services to customers across Pakistan.

  • We reserve the right to update, modify, or replace any part of these Terms & Conditions without prior notice. Your continued use of the website following changes constitutes your acceptance.

📦 Products & Orders

  • All products are subject to availability.

  • We strive to display colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

  • We reserve the right to refuse, cancel, or limit quantities of any order at our sole discretion.

  • Once an order is confirmed and advance payment is made (for COD or full advance orders), cancellations are subject to our Refund Policy.

💳 Payments

  • We accept payments via Easypaisa, JazzCash, and Bank or Card Transfers.

  • Cash on Delivery (COD) orders require a PKR 250 advance delivery charge before processing.

  • Full advance payment options are also available for quicker dispatch.

🚚 Shipping

  • Shipping timelines are provided as estimates and may vary due to external factors (courier delays, public holidays, weather conditions).

  • Glameze is not responsible for late deliveries once parcels are handed over to the courier.

For detailed information, please refer to our Shipping Policy.

🔁 Returns & Refunds

  • Returns are accepted only if requested within 3 days of receiving the order.

  • Items must be unused, unworn, and in original packaging.

  • Sale, promotional, and customized products are non-returnable.

Please review our Return Policy and Refund Policy for complete details.

🔒 Privacy

Your personal information is handled securely and respectfully according to our Privacy Policy.
We do not sell or share your information with third parties for marketing purposes.

⚠️ Intellectual Property

  • All content on this website, including images, text, logos, graphics, and designs, is the property of Glameze and protected under copyright laws.

  • Unauthorized use, reproduction, or distribution of our content without prior written permission is strictly prohibited.

🚫 Prohibited Uses

You agree not to use our website:

  • For unlawful purposes

  • To solicit others to perform unlawful acts

  • To infringe upon our intellectual property rights

  • To transmit viruses or other malicious code

Violation of these Terms may result in termination of your access to our services.

🛡️ Limitation of Liability

Glameze shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

📧 Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: glameze.store@gmail.com
📞 WhatsApp / Call: +92 318 6226553

✨ Thank you for choosing Glameze. We are proud to bring you fashion that fits your style and your life — beautifully and confidently! 💖